Submit a request to delete your Pitaya account and associated personal data. Our support team will verify and process your request within 7 business days.
Use the email address associated with your Pitaya account.
What gets deleted: Your account profile, addresses, payment methods, cart, wishlist, push notification tokens, and saved data.
What gets anonymized but retained: Past order records (required for the seller's tax and accounting obligations) — your personal information is removed.
Timing: Once verified, deletion completes within 30 days.
You can also request deletion from inside the Pitaya app: Settings → Delete Account.